FAQ

Q: “How long does it take for me to receive my order?”

Production time is: 5-10 Days
US Shipping Time Estimates
If you are located in the United States, please plan on 1-2 weeks
International Shipping Time Estimates
If you are located outside of the United States, please plan on 1-3 weeks

Q: “How do I create an account?”

You can purchase products without creating an account. Of course, you can also choose to create your account when you pay for the product. We will also notify you by email

Q: “How do I change my shipping address??”

If you change your mind about your purchase, please contact us and provide your order number and the modification you would like to make. We’ll confirm once the modification or cancellation has been made. Your order is only eligible to be cancelled and modified within 24 hours of placing the order. After that time, the order is locked for processing and can no longer be cancelled.

Q: “How do I track the status of my order?”

We will send you a tracking number via email so you can track your order.
If you didn’t receive a tracking number from us within the expected window, please contact our support team.